Get In Touch

Close-up of hands holding a beautifully wrapped gift box with a ribbon, perfect for celebrations and surprises.

6369856012

feelgifts@gmail.com

Podanur Road

Frequently Asked Question!

Do you provide same-day or midnight delivery?

We offer same-day delivery on selected items (like flowers and cakes) if ordered before [Time, e.g., 4:00 PM]. For midnight surprises, please select the “Midnight Delivery” slot at checkout. Note: Midnight deliveries usually occur between 11:30 PM and 12:15 AM.

Will the price or invoice be included in the package?

No. Since most of our orders are gifts, we do not include a physical invoice with the price inside the package. You will receive the digital invoice via email for your records.

Can I see a preview of my personalized gift before it’s shipped?

For most custom items like frames or mugs, our website provides a “Live Preview” as you upload your photo. For high-end custom orders, our design team will send a digital mockup to your WhatsApp/Email for approval before we begin production

Can I change the delivery address after placing an order?

You can modify the address within [Time, e.g., 1 hour] of placing the order or before it is dispatched. Once the gift has left our warehouse or the local florist/bakery, we cannot change the destination.

What is your return policy for personalized items?

Because personalized gifts are made specifically for you, they cannot be returned or exchanged. However, if the item arrives damaged or with a printing error, we will send a free replacement immediately. Please send a photo of the damaged item to our support team within 24 hours

How do I track my gift in real-time?

As soon as your gift is dispatched, you will receive a tracking link via SMS and Email. You can also track it directly on our website by entering your Order ID in the “Track Order” section.